@import url("../assets/tokens.css?v=20260906-tokens-1");
:root {
  --gf-navy: var(--gf-ink);
  --gf-red: var(--gf-red-18);
  --gf-gold: var(--gf-amber-28);
  --gf-green: var(--gf-green-33);
  --gf-muted: var(--gf-blue-24);
  --gf-line: var(--gf-blue-05);
  --gf-bg: var(--gf-green-01);
  --gf-panel: var(--gf-white);
  --gf-soft: var(--gf-paper);
  --gf-warning: var(--gf-amber-04);
  --gf-warning-border: var(--gf-amber-24);
  --gf-radius: 18px;
  --gf-serif: "Source Serif 4", Georgia, serif;
  --gf-sans: Inter, Arial, sans-serif;
  --gf-mono: "IBM Plex Mono", monospace;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
  margin: 0;
  color: var(--gf-ink);
  background: var(--gf-bg);
  font-family: var(--gf-sans);
  line-height: 1.65;
}
a { color: inherit; }
.legal-shell { min-height: 100vh; display: flex; flex-direction: column; }
.legal-topbar { height: 5px; background: linear-gradient(90deg, var(--gf-red), var(--gf-gold), var(--gf-blue)); }
.legal-header { background: var(--gf-navy); color: var(--gf-white-t); }
.legal-container { width: min(1220px, calc(100% - 40px)); margin: 0 auto; }
.legal-header-inner { min-height: 88px; display: flex; align-items: center; justify-content: space-between; gap: 24px; }
.legal-brand { display: inline-flex; align-items: center; gap: 13px; text-decoration: none; }
.legal-brand img { width: 46px; height: 46px; }
.legal-brand strong { display: block; font-family: var(--gf-serif); font-size: 25px; line-height: 1; }
.legal-brand small { display: block; margin-top: 7px; font: 500 var(--gf-fs-min)/1 var(--gf-mono); letter-spacing: .17em; color: var(--gf-blue-09-t); }
.legal-header-actions { display: flex; gap: 10px; align-items: center; }
.legal-header-actions a { padding: 10px 14px; border-radius: 10px; color: var(--gf-line-t); text-decoration: none; font-size: 14px; font-weight: 650; }
.legal-header-actions a:hover, .legal-header-actions a:focus-visible { background: rgba(255,255,255,.09); color: var(--gf-white-t); }
.legal-hero { padding: 46px 0 30px; border-bottom: 1px solid var(--gf-line); }
.legal-eyebrow { color: var(--gf-red); font: 600 12px/1.3 var(--gf-mono); letter-spacing: .16em; text-transform: uppercase; }
.legal-hero h1 { max-width: 900px; margin: 12px 0 10px; font: 650 clamp(38px, 6vw, 68px)/1.03 var(--gf-serif); letter-spacing: -.035em; }
.legal-hero p { max-width: 850px; margin: 0; color: var(--gf-muted); font-size: 18px; }
.legal-draft { margin-top: 22px; display: flex; gap: 12px; align-items: flex-start; padding: 14px 16px; border: 1px solid var(--gf-warning-border); border-radius: 12px; background: var(--gf-warning); color: var(--gf-amber-47-t); font-size: 14px; }
.legal-draft b { white-space: nowrap; }
.legal-layout { display: grid; grid-template-columns: 270px minmax(0, 1fr); gap: 34px; padding: 34px 0 70px; align-items: start; flex: 1; }
.legal-nav { position: sticky; top: 20px; padding: 12px; background: var(--gf-panel); border: 1px solid var(--gf-line); border-radius: var(--gf-radius); box-shadow: 0 12px 35px rgba(12,36,56,.05); }
.legal-nav span { display: block; padding: 10px 12px 8px; color: var(--gf-muted); font: 600 var(--gf-fs-min)/1 var(--gf-mono); letter-spacing: .14em; }
.legal-nav a { display: flex; align-items: center; gap: 10px; padding: 11px 12px; border-radius: 10px; text-decoration: none; font-size: 14px; font-weight: 650; }
.legal-nav a::before { content: ""; width: 7px; height: 7px; border: 1px solid var(--gf-blue-15); border-radius: 2px; }
.legal-nav a:hover { background: var(--gf-soft); }
.legal-nav a.active { color: var(--gf-white-t); background: var(--gf-navy); }
.legal-nav a.active::before { border-color: var(--gf-gold); background: var(--gf-gold); }
.legal-content { min-width: 0; }
.legal-card { padding: clamp(24px, 4vw, 44px); border: 1px solid var(--gf-line); border-radius: var(--gf-radius); background: var(--gf-panel); box-shadow: 0 12px 35px rgba(12,36,56,.05); }
.legal-card + .legal-card { margin-top: 20px; }
.legal-card h2 { margin: 0 0 18px; font: 650 31px/1.15 var(--gf-serif); letter-spacing: -.015em; }
.legal-card h3 { margin: 30px 0 10px; font-size: 18px; line-height: 1.35; }
.legal-card h3:first-child { margin-top: 0; }
.legal-card p { margin: 0 0 13px; }
.legal-card ul, .legal-card ol { margin: 10px 0 16px; padding-left: 23px; }
.legal-card li + li { margin-top: 7px; }
.legal-card a:not(.legal-button) { color: var(--gf-blue); text-underline-offset: 3px; }
.legal-card strong { color: var(--gf-ink-t); }
.legal-note { margin: 20px 0; padding: 16px 18px; border-left: 4px solid var(--gf-red); background: var(--gf-paper); border-radius: 0 10px 10px 0; }
.legal-note.green { border-color: var(--gf-green); background: var(--gf-green-01); }
.legal-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 14px; }
.legal-tile { padding: 18px; border: 1px solid var(--gf-line); border-radius: 13px; background: var(--gf-soft); }
.legal-tile h3 { margin: 0 0 7px; }
.legal-tile p { margin: 0; color: var(--gf-muted); font-size: 14px; }
.legal-table-wrap { overflow-x: auto; margin: 18px 0; border: 1px solid var(--gf-line); border-radius: 13px; }
.legal-table { width: 100%; min-width: 720px; border-collapse: collapse; background: var(--gf-white); }
.legal-table th, .legal-table td { padding: 13px 15px; text-align: left; vertical-align: top; border-bottom: 1px solid var(--gf-line); font-size: 13px; }
.legal-table th { background: var(--gf-soft); font: 600 var(--gf-fs-min)/1.4 var(--gf-mono); letter-spacing: .09em; text-transform: uppercase; }
.legal-table tr:last-child td { border-bottom: 0; }
.legal-actions { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 22px; }
.legal-button { display: inline-flex; align-items: center; justify-content: center; min-height: 46px; padding: 0 18px; border: 1px solid var(--gf-navy); border-radius: 11px; background: var(--gf-navy); color: var(--gf-white-t); text-decoration: none; font-weight: 700; }
.legal-button.secondary { background: var(--gf-white); color: var(--gf-navy); }
.legal-definition { display: grid; grid-template-columns: 220px 1fr; gap: 0; border: 1px solid var(--gf-line); border-radius: 13px; overflow: hidden; }
.legal-definition dt, .legal-definition dd { margin: 0; padding: 13px 16px; border-bottom: 1px solid var(--gf-line); }
.legal-definition dt { background: var(--gf-soft); font-weight: 700; }
.legal-definition dd { overflow-wrap: anywhere; }
.legal-definition dt:last-of-type, .legal-definition dd:last-of-type { border-bottom: 0; }
.legal-version { margin-top: 30px; padding-top: 18px; border-top: 1px solid var(--gf-line); color: var(--gf-muted); font: 500 var(--gf-fs-min)/1.5 var(--gf-mono); }
.legal-footer { padding: 34px 0; background: var(--gf-navy); color: var(--gf-blue-05-t); }
.legal-footer-grid { display: flex; justify-content: space-between; gap: 30px; align-items: flex-start; }
.legal-footer p { margin: 8px 0 0; font-size: 13px; }
.legal-footer-links { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: 10px 20px; }
.legal-footer a { color: var(--gf-white-t); font-size: 13px; }
.placeholder { padding: 1px 6px; border-radius: 5px; background: var(--gf-amber-10); color: var(--gf-amber-48-t); font-family: var(--gf-mono); font-weight: 600; }

/* Centre d'aide */
.help-intro-card { display: grid; gap: 22px; }
.help-intro-copy { max-width: 760px; }
.help-intro-copy h2, .help-section-heading h2 { margin: 5px 0 6px; }
.help-intro-copy p, .help-section-heading p { margin: 0; color: var(--gf-muted); }
.help-kicker { color: var(--gf-red); font: 600 var(--gf-fs-min)/1.25 var(--gf-mono); letter-spacing: .16em; }
.help-search { display: grid; grid-template-columns: 28px minmax(0,1fr) auto; align-items: center; gap: 8px; min-height: 58px; padding: 0 16px; border: 1px solid var(--gf-blue-07); border-radius: 13px; background: var(--gf-white); transition: border-color .2s, box-shadow .2s; }
.help-search:focus-within { border-color: var(--gf-blue); box-shadow: 0 0 0 3px rgba(27,71,134,.12); }
.help-search > span { color: var(--gf-blue); font-size: 26px; line-height: 1; }
.help-search input { width: 100%; border: 0; outline: 0; background: transparent; color: var(--gf-navy); font: 500 16px/1.4 var(--gf-sans); }
.help-search input::placeholder { color: var(--gf-blue-23-t); }
.help-search kbd { padding: 5px 8px; border: 1px solid var(--gf-line); border-radius: 7px; background: var(--gf-soft); color: var(--gf-muted); font: 500 var(--gf-fs-min)/1 var(--gf-mono); }
.help-topic-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 10px; }
.help-topic-grid button { display: flex; align-items: center; gap: 13px; min-height: 74px; padding: 13px 15px; border: 1px solid var(--gf-line); border-radius: 12px; background: var(--gf-soft); color: var(--gf-navy); text-align: left; cursor: pointer; transition: background .2s, border-color .2s, transform .2s; }
.help-topic-grid button:hover, .help-topic-grid button.active { border-color: var(--gf-blue); background: var(--gf-green-01); transform: translateY(-1px); }
.help-topic-grid i { display: grid; place-items: center; flex: 0 0 38px; height: 38px; border-radius: 9px; background: var(--gf-navy); color: var(--gf-white-t); font: 600 var(--gf-fs-min)/1 var(--gf-mono); font-style: normal; }
.help-topic-grid span { display: grid; gap: 2px; }
.help-topic-grid strong { font-size: 14px; }
.help-topic-grid small { color: var(--gf-muted); font-size: 12px; }
.help-section-heading { display: flex; justify-content: space-between; gap: 18px; align-items: flex-end; margin-bottom: 18px; }
.help-section-heading > span { color: var(--gf-muted); font: 600 var(--gf-fs-min)/1.4 var(--gf-mono); letter-spacing: .08em; white-space: nowrap; }
.help-faq-list { border-top: 1px solid var(--gf-line); }
.help-faq-list details { border-bottom: 1px solid var(--gf-line); }
.help-faq-list summary { display: flex; justify-content: space-between; gap: 18px; align-items: center; padding: 18px 3px; list-style: none; color: var(--gf-navy); font-weight: 700; cursor: pointer; }
.help-faq-list summary::-webkit-details-marker { display: none; }
.help-faq-list summary span { display: grid; place-items: center; flex: 0 0 28px; height: 28px; border: 1px solid var(--gf-line); border-radius: 8px; font-size: 18px; transition: transform .2s; }
.help-faq-list details[open] summary span { transform: rotate(45deg); }
.help-faq-list details p { max-width: 820px; padding: 0 42px 18px 3px; color: var(--gf-muted); }
.help-empty { display: grid; gap: 4px; padding: 22px; border-radius: 12px; background: var(--gf-soft); text-align: center; }
.help-empty span { color: var(--gf-muted); font-size: 14px; }
.help-security-card { display: grid; grid-template-columns: minmax(200px,.55fr) 1fr; gap: 26px 38px; }
.help-security-card ol { margin: 0; }
.help-security-card .legal-note { grid-column: 1/-1; margin: 0; }

/* Tickets et rappels */
.support-hub { padding: 0; overflow: hidden; }
.support-hub > .help-section-heading { margin: 0; padding: 27px 30px 22px; border-bottom: 1px solid var(--gf-line); }
.support-session { padding: 8px 11px; border-radius: 999px; background: var(--gf-soft); }
.support-session.connected { color: var(--gf-green-38-t); background: var(--gf-green-01); }
.support-guest { display: flex; align-items: center; justify-content: space-between; gap: 22px; padding: 24px 30px; }
.support-guest p { margin: 5px 0 0; color: var(--gf-muted); }
.support-tabs { display: flex; gap: 4px; overflow-x: auto; padding: 9px 14px; border-bottom: 1px solid var(--gf-line); background: var(--gf-soft); }
.support-tabs button { flex: 0 0 auto; min-height: 39px; padding: 0 13px; border: 0; border-radius: 9px; background: transparent; color: var(--gf-muted-t); font-weight: 700; cursor: pointer; }
.support-tabs button:hover { background: var(--gf-white); }
.support-tabs button.active { background: var(--gf-navy); color: var(--gf-white-t); }
.support-tabs b { display: inline-grid; place-items: center; min-width: 20px; height: 20px; margin-left: 5px; padding: 0 5px; border-radius: 999px; background: rgba(255,255,255,.17); font-size: var(--gf-fs-min); }
.support-panel { display: none; padding: 25px 30px 30px; }
.support-panel.active { display: block; }
.support-form-heading, .support-list-heading, .support-admin-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 20px; margin-bottom: 20px; }
.support-form-heading h3, .support-list-heading h3, .support-admin-head h3 { margin: 0 0 4px; font: 650 25px/1.2 var(--gf-serif); }
.support-form-heading p, .support-list-heading p, .support-admin-head p { margin: 0; color: var(--gf-muted); font-size: 14px; }
.support-pill { padding: 7px 10px; border-radius: 999px; color: var(--gf-green-38-t); background: var(--gf-green-01); font: 600 var(--gf-fs-min)/1 var(--gf-mono); white-space: nowrap; }
.support-pill.callback { color: var(--gf-blue); background: var(--gf-green-01); }
.support-form-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 15px; }
.support-form label { display: grid; gap: 7px; color: var(--gf-navy); font-size: 13px; font-weight: 700; }
.support-form label > small { color: var(--gf-muted); font-size: var(--gf-fs-min); font-weight: 500; }
.support-form label.support-wide { grid-column: 1/-1; }
.support-form input, .support-form select, .support-form textarea, .support-dialog input, .support-dialog select, .support-dialog textarea { width: 100%; min-height: 47px; padding: 11px 13px; border: 1px solid var(--gf-blue-07); border-radius: 10px; background: var(--gf-white); color: var(--gf-navy); font: 500 14px/1.4 var(--gf-sans); outline: 0; }
.support-form textarea, .support-dialog textarea { min-height: 118px; resize: vertical; }
.support-form input:focus, .support-form select:focus, .support-form textarea:focus, .support-dialog input:focus, .support-dialog select:focus, .support-dialog textarea:focus { border-color: var(--gf-blue); box-shadow: 0 0 0 3px rgba(27,71,134,.11); }
.support-submit-row { display: flex; justify-content: flex-end; align-items: center; gap: 18px; margin-top: 18px; }
.support-submit-row p { flex: 1; margin: 0; color: var(--gf-muted); font-size: 13px; }
.support-submit-row p.error { color: var(--gf-red-17-t); }
.support-submit-row p.success { color: var(--gf-green-36-t); }
.support-form button, .support-dialog button { font-family: var(--gf-sans); cursor: pointer; }
.support-refresh { min-height: 38px; padding: 0 12px; border: 1px solid var(--gf-line); border-radius: 9px; background: var(--gf-white); color: var(--gf-navy); font-weight: 700; cursor: pointer; }
.support-list { display: grid; gap: 9px; }
.support-empty { padding: 25px; border: 1px dashed var(--gf-blue-07); border-radius: 12px; background: var(--gf-soft); color: var(--gf-muted); text-align: center; }
.support-card { display: grid; grid-template-columns: minmax(0,1fr) auto; gap: 10px 18px; align-items: center; padding: 15px 16px; border: 1px solid var(--gf-line); border-radius: 12px; background: var(--gf-white); }
.support-card.clickable { cursor: pointer; transition: border-color .2s, transform .2s; }
.support-card.clickable:hover { border-color: var(--gf-blue); transform: translateY(-1px); }
.support-card-main { min-width: 0; }
.support-card-main strong { display: block; margin: 3px 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.support-card-meta { display: flex; flex-wrap: wrap; gap: 6px 12px; color: var(--gf-muted); font-size: var(--gf-fs-min); }
.support-card-ref { color: var(--gf-red); font: 600 var(--gf-fs-min)/1.3 var(--gf-mono); letter-spacing: .08em; }
.support-card-side { display: flex; align-items: center; gap: 8px; }
.support-status { padding: 6px 9px; border-radius: 999px; background: var(--gf-green-01); color: var(--gf-blue-26-t); font-size: var(--gf-fs-min); font-weight: 700; white-space: nowrap; }
.support-status.open, .support-status.requested { color: var(--gf-amber-42-t); background: var(--gf-amber-04); }
.support-status.in_progress, .support-status.scheduled { color: var(--gf-blue-38-t); background: var(--gf-blue-01); }
.support-status.waiting_customer { color: var(--gf-violet-02-t); background: var(--gf-violet-01); }
.support-status.resolved, .support-status.completed { color: var(--gf-green-36-t); background: var(--gf-green-02); }
.support-status.closed, .support-status.cancelled, .support-status.unreachable { color: var(--gf-muted-t); background: var(--gf-green-01); }
.support-small-button { min-height: 34px; padding: 0 10px; border: 1px solid var(--gf-line); border-radius: 8px; background: var(--gf-white); color: var(--gf-navy); font-size: var(--gf-fs-min); font-weight: 700; }
.support-admin-metrics { display: flex; gap: 8px; }
.support-admin-metrics span { min-width: 102px; padding: 10px 12px; border-radius: 10px; background: var(--gf-soft); color: var(--gf-muted); font-size: var(--gf-fs-min); text-align: center; }
.support-admin-metrics b { display: block; color: var(--gf-navy); font-size: 20px; }
.support-admin-columns { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 20px; }
.support-admin-columns > div { min-width: 0; }
.support-admin-columns h4 { margin: 0 0 10px; font-size: 13px; }
.support-dialog { width: min(720px,calc(100% - 28px)); max-height: min(84vh,820px); padding: 0; border: 0; border-radius: 17px; background: var(--gf-white); color: var(--gf-navy); box-shadow: 0 25px 80px rgba(5,20,34,.35); }
.support-dialog::backdrop { background: rgba(5,20,34,.66); backdrop-filter: blur(3px); }
.support-dialog-close { position: sticky; z-index: 2; top: 14px; float: right; width: 38px; height: 38px; margin: 14px 14px -52px 0; border: 0; border-radius: 10px; background: var(--gf-soft); color: var(--gf-navy); font-size: 23px; }
#ticketDialogContent { padding: 30px; }
.support-thread-head { padding-right: 48px; margin-bottom: 20px; }
.support-thread-head h3 { margin: 5px 0; font: 650 28px/1.15 var(--gf-serif); }
.support-thread-messages { display: grid; gap: 9px; max-height: 330px; overflow-y: auto; padding: 12px; border-radius: 12px; background: var(--gf-soft); }
.support-message { max-width: 86%; padding: 11px 13px; border: 1px solid var(--gf-line); border-radius: 12px 12px 12px 3px; background: var(--gf-white); }
.support-message.admin { margin-left: auto; border-color: var(--gf-green-07); border-radius: 12px 12px 3px 12px; background: var(--gf-green-01); }
.support-message p { margin: 4px 0; white-space: pre-wrap; }
.support-message small { color: var(--gf-muted); font-size: var(--gf-fs-min); }
.support-dialog-form { display: grid; gap: 10px; margin-top: 15px; }
.support-dialog-actions { display: flex; justify-content: flex-end; gap: 9px; }
.support-dialog-actions button { min-height: 40px; padding: 0 14px; border: 1px solid var(--gf-navy); border-radius: 9px; background: var(--gf-navy); color: var(--gf-white-t); font-weight: 700; }
.support-dialog-actions button.secondary { background: var(--gf-white); color: var(--gf-navy); }
.support-admin-controls { display: grid; grid-template-columns: 1fr 1fr auto; gap: 8px; margin-top: 14px; }
.support-callback-controls { grid-column: 1/-1; display: grid; grid-template-columns: 1fr 1.3fr; gap: 8px; padding-top: 10px; border-top: 1px solid var(--gf-line); }

@media (max-width: 850px) {
  .help-topic-grid, .support-admin-columns { grid-template-columns: 1fr; }
  .help-security-card { grid-template-columns: 1fr; }
  .help-security-card .legal-note { grid-column: auto; }
}

@media (max-width: 850px) {
  .legal-header-inner { min-height: 74px; }
  .legal-header-actions a:not(:last-child) { display: none; }
  .legal-layout { grid-template-columns: 1fr; padding-top: 20px; }
  .legal-nav { position: static; display: flex; overflow-x: auto; gap: 4px; }
  .legal-nav span { display: none; }
  .legal-nav a { flex: 0 0 auto; }
  .legal-grid { grid-template-columns: 1fr; }
  .legal-definition { grid-template-columns: 1fr; }
  .legal-definition dt { border-bottom: 0; padding-bottom: 3px; }
  .legal-definition dd { padding-top: 3px; }
  .legal-footer-grid { flex-direction: column; }
  .legal-footer-links { justify-content: flex-start; }
}

@media (max-width: 560px) {
  .legal-container { width: min(100% - 24px, 1220px); }
  .legal-brand strong { font-size: 21px; }
  .legal-brand img { width: 40px; height: 40px; }
  .legal-hero { padding-top: 32px; }
  .legal-hero p { font-size: 16px; }
  .legal-card { padding: 22px 18px; }
  .legal-draft { display: block; }
  .legal-draft b { display: block; margin-bottom: 4px; }
  .help-topic-grid { grid-template-columns: 1fr; }
  .help-search kbd { display: none; }
  .help-section-heading, .support-form-heading, .support-list-heading, .support-admin-head, .support-guest { align-items: stretch; flex-direction: column; }
  .support-hub > .help-section-heading, .support-panel, .support-guest { padding-left: 18px; padding-right: 18px; }
  .support-form-grid { grid-template-columns: 1fr; }
  .support-form label.support-wide { grid-column: auto; }
  .support-submit-row { align-items: stretch; flex-direction: column; }
  .support-card { grid-template-columns: 1fr; }
  .support-card-side { justify-content: space-between; }
  .support-admin-metrics { width: 100%; }
  .support-admin-metrics span { flex: 1; }
  .support-admin-controls, .support-callback-controls { grid-template-columns: 1fr; }
  #ticketDialogContent { padding: 24px 18px; }
}